Privacy Policy
1. Introduction
Welcome to our Privacy Policy. This Privacy Policy applies to all individual users who interact with us through our website or app (hereinafter referred to as "you"). We are committed to protecting the privacy of your personal data in accordance with the General Data Protection Regulation (GDPR). Please read this policy carefully to understand how we collect, use and protect your information.
2. Personal Data We Collect
The personal data we may collect includes:
Personally identifiable information: such as name, email address, phone number, date of birth, gender, etc
Account information: such as registration information, username, password, account settings, etc
Transaction and payment information: such as purchase history, payment methods, billing information, etc
Technical data: such as IP address, device type, browser type, access time, browsing behavior, etc
3. Purpose of use of data
We collect your personal data primarily for the following purposes:
To provide, administer and improve our services
To process orders and payments
Send you service-related information (e.g., updates, notifications)
Recommend personalized content and products to you
Prevent fraud and keep your account secure
4. Basis for legitimacy of data
The lawful basis for our processing of your personal data includes:
To enforce a contract: If you make a purchase or register through our website, we need to use your data to perform the contract.
Consent: We will ask for your explicit consent to process your data in certain circumstances, such as sending you marketing messages.
Legitimate interests: We process data based on our legitimate business needs (e.g. website optimisation, personalized advertising).
5. Data Sharing and Transfer
We do not sell your personal data to any third party. However, we may share your data with third parties in the following circumstances:
Service providers: In order to provide and improve our services, we may share your data with third-party service providers (such as payment processors, logistics companies, marketing companies, etc.).
Legal Requirements: We may disclose your data as required by law or as directed by government agencies.
If data is transferred outside of the EU, we ensure that appropriate safeguards are in place to comply with the provisions of the GDPR.
6. Data Storage and Security
We will take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure or loss. Your data will only be stored for the minimum time necessary to achieve its purpose.
7. Your Rights
Under the GDPR, you have the following rights:
Right of access: You have the right to inquire about the personal data we hold about you.
Right to rectification: You have the right to request rectification of your personal data if it is incorrect or incomplete.
Right to erasure: You have the right to request the erasure of your personal data in certain circumstances.
Restriction of processing: In certain circumstances, you may request the restriction of our processing of your data.
Data portability: You can request that we provide your data to you in a structured format and transfer it to another controller.
If you have any questions or need to exercise your rights, please contact us using the following contact :[email protected]
8. Updates and Changes
We may update this Privacy Policy from time to time. Any updates will be posted on this website, and the updated policy will be effective as of the date of posting. Please check this page regularly for the latest information on privacy protection.